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Case Study

CASE STUDY - Increasing Sustainability Despite Mall Complexities and Inefficiencies

Incorporating new strategies, equipment, education and vendors for commercial waste has helped client to achieve sustainability goals and higher landfill diversion rates.

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A mall constructed in 1956 and completed in 1959. The property has undergone expansion twice since it was first built. The design is complex, and includes an underground tunnel system which was not designed to accommodate an efficient recycling and waste management program.


When Keter began management of the recycling and waste program, we found many inefficiencies, outdated equipment, and limited guidelines for the program. Additionally, the service courts had very limited space, and only 25% of the tenants had access to small carts for cardboard collections. Once full, these carts were rarely taken to the compacting equipment. Instead, the cardboard was placed on the floor near the carts, creating a fire hazard and blocking the emergency exits.

  • Limited in-house recycling and waste expertise, which inhibited the development of the proper waste program strategies to increase landfill diversion.
  • Old compactor units, little-to-no waste and recycling education, and limited waste program guidelines created a variety of issues that prevented the the achievement of their sustainability goals or led to potential regulatory liabilities
  • Tenants were disposing of recyclables in the same containers as materials destined for the landfill


Keter performed a waste audit on the entire property and program, identifying all areas that needed improvement, which led to the development of a new plan to reduce waste program inefficiencies, increase tenant education, and improve sustainability and landfill diversion. With this plan set into action and Keter managing the entire waste program, the mall has seen a substantial reduction of contamination concerns, has lowered the inefficiencies associated with missed hauls, old equipment, or equipment placements, and dramatically increased their landfill diversion. In fact, their original sustainability goals were reached ahead of their original schedule.

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